Social Live Operations QA [Ukraine]

 

Company Description

The company has operated in Ukraine since 2007. Gameloft Kharkiv is one of the largest and the most successful Gameloft Studios, which employ more than 360 employees.
Gameloft Lviv is young Studio that has more than 170 employees and continues to grow, establishing full development pipeline for mobile games.

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Job Description

JOB SCOPE & RESPONSIBILITIES:

Live Ops and Community Management Support:

• Proactively taking part in the elaboration of the social media marketing plan for their game (s).
• Coordinating the evergreen content plan & content creation process for their game (s).
• Track & analyze community & content performance KPIs, draft & share reports on a regular basis.
• Identify opportunities for Gameloft to craft unique experiences for their game’s players in-game & out-game (e.g contests, community collaborations, platform collaborations etc.).

Project Management:

• Developing editorial content to support the community & enrich their experience out-game: patch-notes, blog posts, newsletters etc. & report on the performance of this content.
• Coordinate UGC programs for their game (s) (e.g Content Creator Program, hashtag challenges, community contributions board etc.) & report on the performance of these initiatives.

Qualifications

PROFILE & SKILLS:

• 12 years experience in a similar position.
• A passion for gaming & gaming experiences of all kinds.
• Benchmark & ideas driven.
• Relationship driven: Build credible & trusting relationships in a fast-paced environment with a broad range of colleagues & collaborators across the company & the world.
• Focused on objectives & KPIs.
• Strong knowledge & application of social media & digital marketing tool-stack.
• Fluent in English, both written & spoken.
• Ability to work in a fast-paced & international environment.
• Positive energy, team spirit & zest for fun are a must.

Additional Information

We offer:

• Possibility to work in a global product company with talented people
• Competitive salary according to the qualifications
• 21-day paid vacation, 5 days paid sick leave
• Relocation package
• Free English courses
• Regular corporate events and team buildings
• Lunch compensation
• Gym compensation.

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